Language access

The vision of the Department of Health and Human Services is that all Utahn’s have the opportunity to live safe and healthy lives. Our agency ensures that we provide meaningful language access for individuals who have limited English proficiency (LEP), or are blind, deaf, or hard-of-hearing. If you have concerns regarding the quality and/or denial of language access services, please submit your concern to the Division of Customer Experience.

Fill out our complaint form here

[email protected]
Phone: (801) 538-4580 
TTY only: (801) 538-5772 or Utah Relay 7-1-1

Department of Health and Human Services
Division of Customer Experience - 1st Floor
195 North 1950 West
Salt Lake City, UT 84116

*Please note, concerns sent to the Division of Customer Experience  should be in regards to DHHS employees and offices only. DHHS cannot address concerns for divisions and staff outside of the Utah Department of Health and Human Services.